Terms & Conditions

Overview

The Gigs Portal is a platform where Tech Talents provide software development and other IT (Tech)-related services to Clients. On ProDevs, Clients can receive IT-related services help via Freelance Jobs. Our role is to facilitate the availability of the Site and the services provided on the Gigs portal. ProDevs is not a provider of talents for Gigs services. Talents that take on the work provided on the Gig portal are independent contractors and are not employees of ProDevs.

Subject to the conditions set forth herein, ProDevs may, in its sole discretion, amend this Agreement and any of the other agreements that comprise the Terms of Service at any time by posting a revised version on the Site. ProDevs will provide reasonable advance notice of any amendment that includes a Substantial Change, by posting the updated Terms of Service on the Site, providing notice on the Site, and/or sending you notice by email. If the Substantial Change includes an increase to Fees charged by ProDevs, ProDevs will provide at least 30 days’ advance notice of the change, but may not provide any advance notice for changes resulting in a reduction in Fees or any temporary or promotional Fee change.

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service.

Additional definitions:

  • Clients (“Users”): users who request the help of experts on the Sites
  • Talents (“Tech Talents, IT-Personnel, Freelancer”): experts who provide services to Clients

Registration and acceptance

By registering for an account to use the Site (an “Account”), by using the Site, or by clicking to accept the Terms of Service when prompted on the Site, you agree to abide by this Agreement and the other Terms of Service. To access and use certain portions of the Site and the Site Services, you must register for an Account. Subject to the Site Terms of Use, certain portions of the Site are available to Site Visitors, including those portions before your Account registration is accepted.

ProDevs reserves the right to decline a registration to join the ProDevs portal or to add an Account of any type (i.e., as a Client or Talent), for any lawful reason, including supply and demand, cost to maintain data, or other business considerations.

If you create an Account as an employee or agent on behalf of a company, you represent and warrant that you are authorized to enter into binding contracts, including the Terms of Service, on behalf of yourself and the company.

Your privacy is important to ProDevs and your information will be handled in accordance with our Privacy Policy, which is part of the Terms of Service, and applicable law.

Account eligibility

ProDevs offers the Site for your business purposes only and not for personal, household, or consumer use. To register for an Account or use the Site, you must, and hereby represent that you:

  • are an employee or agent of and authorized to act for and bind an independent business (whether it be as a self-employed individual/sole proprietor or as a corporation, limited liability company, or other entity);
  • will use the Site for business purposes only;
  • will comply with any licensing, registration, or other requirements with respect to your business, or the business for which you are acting, and the provision of Services;
  • are either a legal entity or an individual who is 18 years or older (or have otherwise reached the age of majority in the jurisdiction in which you conduct business) in each case who can form legally binding contracts.

Account profile

To register for an Account to join the Site, you must complete a profile (“Profile”), which you consent may be shown to other users of the platform including talents, and clients. You agree to provide true, accurate, and complete information on your Profile and all registration and other forms you access on the Site or provide to us and to update your information to maintain its truthfulness, accuracy, and completeness.

You agree not to provide any false or misleading information about your identity or location, your business, your skills, or the services your business provides and to correct any such information that is or becomes false or misleading.

Exceptions

Notwithstanding other provisions of this policy, we may refuse to grant refunds if:

  • You received completed service but simply change your mind about the service
  • You were aware or notified of the potential problems of the service before making payment or accepting the final result of service
  • You did not like the service or realize you have no use for it
  • You approved the service provided before verifying/reviewing the quality of service

How to request a refund

If you are dissatisfied with the service provided to you and you are eligible for a refund as provided under this policy, you must lodge a complaint using the chat feature on the portal. Once a complaint has been lodged, a member of the team will reach out to the complainer and an internal review will be conducted.

Refunds are issued at our discretion and refund requests may be accepted or rejected by the ProDevs team. ProDevs also reserves the right to charge a 3% fee from Client payments to facilitate client wallet and disbursement fees associated with the payment service when issuing a refund.

ProDevs Services

  • ProDevs provides a platform for connecting clients with freelance talents for various projects (the "Gigs").
  • The Platform facilitates communication, project management, secure payment processing, and optional dispute resolution.
  • ProDevs does not guarantee the quality of services provided by talents or the success of projects.

Client Obligations

  • Clients are responsible for providing clear, detailed, and accurate project descriptions, timelines, and budgets.
  • Clients must pay a commitment fee to secure a project. This fee is fully refundable if no suitable talent is selected.
  • Once a talent is selected, the commitment fee becomes non-refundable and is applied towards the first project milestone.
  • Clients must make timely payments to talents through the Platform's secure payment system.
  • Clients are encouraged to provide constructive feedback to talents upon project completion.

Talent Obligations

  • Talents are responsible for delivering high-quality work that meets the client's requirements and deadlines.
  • Talents must conduct all business related to ProDevs Gigs exclusively through the Platform.
  • Talents will be paid through the Platform's wallet system and will be subject to a commission fee.
  • Talents agree to comply with all applicable laws and regulations, including intellectual property laws.
  • Talents are encouraged to maintain a professional profile and communicate effectively with clients.

Intellectual Property

  • All intellectual property rights related to the Platform and its content belong to ProDevs.
  • Clients retain ownership of their original content and data uploaded to the Platform.
  • Talents retain ownership of their original work created for clients, but they grant ProDevs a non-exclusive license to display their work on the Platform.

Dispute Resolution

  • ProDevs may, at its sole discretion, offer dispute resolution services to assist clients and talents in resolving disagreements.
  • If ProDevs chooses not to mediate, users may pursue legal action as permitted by law.

Termination

  • ProDevs may terminate your account or access to the Platform at any time, with or without cause. Reasons for termination may include violation of these Terms of Use, fraudulent activity, or inactivity.
  • You may terminate your account at any time by providing written notice to ProDevs.

Limitation of Liability

  • ProDevs is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Platform.
  • ProDevs is not responsible for the actions or conduct of clients or talents.

Contact Us

  • If you have any questions regarding these Terms of Use, please contact us at [email protected]

Contact us

For enquiries or comments regarding this policy, you can email the team.


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Office address

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